Shipping policy
1. Order Processing & Fulfillment All orders are fulfilled through our dedicated fulfillment center. Please allow [2-4] business days for order processing, picking, and packing before shipment. We do not process or ship orders on weekends or public holidays.
2. Shipping Methods & Estimated Delivery We partner with reputable international carriers to ensure your package arrives safely. Shipping times vary depending on your location:
Standard International Shipping: [7-15] business days
Express International Shipping: [3-7] business days
Please note that these are estimates, and actual delivery times may be affected by customs clearance or local postal service delays.
3. International Duties & Taxes Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [POSTMORTEM YOUTH] is not responsible for these charges if they are applied and are the responsibility of the customer.
4. Tracking Your Order Once your order has been dispatched from our fulfillment center, you will receive an automated email with a tracking number. You can monitor your shipment's progress through the carrier's website.
5. Incorrect Address & Undeliverable Packages Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to our fulfillment center as undeliverable, the customer will be responsible for re-shipping costs.
Contact Us Questions about the shipping policy should be sent to us at:
POSTMORTEM YOUTH
Email: info@postmortemyouth.com
Business Address: 1Dong 2F 201-B444Ho, 14 Seonyuseo-ro 21-gil, Yeongdeungpo-gu, Seoul
Business Registration Number: 318-14-03088
VAT Number: KR3181403088